Mass mail out by Domains Australia Pty Ltd
http://www.auda.org.au/consumeralert/consumeralert-16082006/
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Mass mail out by Domains Australia Pty Ltd
16/Aug/2006
auDA has become aware that Domains Australia Pty Ltd is sending letters and/or faxes to some domain name registrants offering to arrange registration of the net.au equivalent of the registrants com.au domain name for $225.
The letter is headed ‘DOMAIN NAME AVAILABLE’ and some versions of it offer a free MP3 player with each registration.
auDA has received numerous complaints which indicate that;
1. despite the net.au name being paid for, it is NOT being registered and
2. registrants are NOT receiving the ‘free’ MP3 player.
Based on the complaints received auDA is concerned that the letters may mislead people into believing that they are renewing their existing com.au domain name when in fact they are purchasing a new net.au name.
Further, consumers should be aware that $225 for a net.au domain name is significantly higher than prices charged by auDA accredited registrars and their resellers.
Domains Australia Pty Ltd is a company controlled by Blair Rafferty, the brother of Chesley Rafferty. It is NOT an auDA accredited registrar nor is it a reseller of an auDA accredited registrar.
auDA has previously successfully taken legal action against Chesley Rafferty and companies controlled by him under the Trade Practices Act.
If you have paid Domains Australia Pty Ltd and the domain name has not been registered or you have not received the ‘free’ MP3 player and you wish to lodge a formal complaint, auDA advises that you immediately contact the Australian Competition and Consumer Commission (ACCC) either by lodging an electronic complaint at http://www.accc.gov.au/ or by faxing it to their Canberra office on (02) 6243 1199. Alternatively you may wish to contact your State based fair trading or consumer affairs office.
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auDA in new domain stoush
http://australianit.news.com.au/articles/0,7204,20150135%5E15317%5E%5Enbv%5E,00.html
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auDA in new domain stoush
Andrew Colley
AUGUST 16, 2006
AUSTRALIA’S peak internet name authority auDA has marched into another regulatory stoush with another business linked to bankrupt former domain registrar operator Chesley Rafferty.
AuDA took legal action against Domain Names Australia a company directed by Mr Rafferty’s in the Federal Court in 2003 for breaches of trade practice laws.
The domain regulator today issued a warning concerning promotional material distributed by a company run by Mr Rafferty’s brother, Blair.
It said that the company, Domains Australia, was an unaccredited registrar and that it had received numerous complaints about the company’s activities.
Domains Australia had offered .com.au domain owners a free MP3 player for registering the .net.au version of their domain name, auDA said.
However, auDA said that some Domain Australia customers had not received registration services or the MP3 player despite having paid $225 for the service.
Chris Disspain, chief executive of auDA said the matter should be handled by consumer protection agencies but revealed that the regulator was seeking its own legal advice.
The domain regulator also expressed concerns over the wording of the letters which bear the title “DOMAIN NAME AVAILABLE”.
“Based on the complaints received auDA is concerned that the letters may mislead people into believing that they are renewing their existing com.au domain name when in fact they are purchasing a new net.au name,” auDA said.
AuDA issued similar warnings concerning Domain Names Australia’s advertising practices three years ago.
At the time auDA said that DNA had sent to domain owners letters warning them that their .au names were unavailable or unregistered and that they could easily be mistaken for invoices.
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Domain name reminder - ACCC
http://www.accc.gov.au/content/index.phtml/itemId/758612/fromItemId/142
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Domain name reminder
They are also the subject of perennial complaints to the ACCC.
To avoid making unnecessary payments, or in the extreme being scammed, business administration staff are reminded to read domain name renewal letters carefully. The letter you have received may be an offer for a new domain name.
If you receive such letters the following tips may help:
* Check the details of your current domain name
* Know who your current domain name registrar is
* Note the renewal date for your domain name
For more information on domain name issues see the ACCC’s fact sheet Domain name renewal/registrations—don’t get caught.
Related Internet links
* Domain name renewal/registrations—don’t get caught
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